Terms of Use


1. Terms

By accessing this School (also referred to as "Course" or "Program", "Plan", "Product", "Service"), you ("User", "Student") are agreeing to be bound by these Terms of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this School are protected by applicable copyright and trademark law with all rights reserved.

  1. In our one-time purchase plans, such as Individual, you will get limited Lifetime access to the Course with a personal license.
  2. "Lifetime access" means the lifetime of the Product, as offered by Viima. Viima may cancel offering the Product, for any reason, without prior notice. In such a situation, you will have the right to keep a single copy of any downloadable Course materials for your personal use subject to Terms referred below.
  3. In our recurring plans, such as Pro, your subscription will automatically renew, unless canceled a minimum of 30 days in advance of the renewal date. You can cancel the plan at any time by contacting [email protected].
  4. Access to peer matchmaking and 1-on-1 coaching are services that you must opt-in separately by filling in an additional registration form. Upon completion of said form, we will do our best to connect you with a peer, and if eligible, a coach that would be a good fit for your background and goals.
  5. By using the Service, you acknowledge that we can't guarantee that there would be a perfect (or even any) match for every user with our peer matchmaking service, and accept that in some circumstances, we may be unable to connect you with a peer. By using the Service, you accept that you will not be eligible for any refunds or reimbursements to compensate for such an occurrence.
  6. By using the peer matchmaking service, you accept that we are not, and will not be held, liable or responsible for any and all communication, activities and behavior, you, or your peer, may decide to do – or not do – at any point during your collaboration. Nor are we responsible for ensuring your continued collaboration. We will simply do our best to connect you with another likeminded innovator.
  7. All Limitations and Disclaimers mentioned in these Terms also apply for 1-on-1 coaching and the peer matchmaking service.
  8. By using the Service, you grant us with the right to transfer your personal information to our service providers for the purposes of providing the Service for you, as detailed in our Privacy Policy. You understand and accept that this may lead to international data transfer of your personal information as this is necessary for providing you with the Service. We, along with our service providers, have taken measures to keep your personal information secure and confidential in the process. Should you at a later date change your mind, you have the right to manager your data or revoke this permission and delete your personal information by notifying [email protected] via email. Depending on your plan, some requests to manage your data, for example, to provide you with an extract of all of your personal data being processed, may not be included in the price of the Service. In such a circumstance, you will be charged for such services upon a separate agreement. You also understand that revoking these permissions or restricting our ability to process your data will likely lead to you no longer having access to the Service and accept that you will not be eligible for any refunds or reimbursements to compensate for the loss of access to the Service.
  9. Pro plan customers are eligible for four one-hour sessions with their designated coach offered by Viima during the program. Customers are required to have an active organizational Viima software account to be eligible for 1-on-1 coaching. By default, coaching is limited to the first year of the subscription, unless otherwise separately agreed upon.
  10. By completing the Program and all related exercises, each Student is entitled to a certificate of completion, which they can freely share to promote and showcase their innovation knowledge and completion of The Innovation System. Viima reserves the right to void any certificate should it come to light that a Student has not completed the Course satisfactorily in its entirety, including completion of all exercises, or plagiarism in the process of doing so.
  11. We don't provide any reimbursements or retroactive discounts for customers who have already paid for the course should they later be eligible for any previous, current, or future discount or reimbursement.
  12. By using the Service, you provide us (and/or our partners) with the right to contact you regarding the course, for example to ask for feedback.
  13. By using the Service, you also provide us with the the right to use information and data from your use of the Service, and/or related feedback surveys, questionnaires, interviews etc., to develop Viima's current and future services. We commit to use said information in a responsible manner, for example by not disclosing confidential information.
  14. If you use a discount code or link provided by one of our partners or affiliates, you understand and accept that we may transfer your personal information to provide that specific partner or affiliate with your personal information (such as name and email), and your status regarding the Program (e.g. signed up, started, completed etc.), as well as any potential feedback you may have given regarding the Program for the purposes of reporting and further developing the Program or Viima's cooperation with the given partner or affiliate. You also grant that partner the right to contact you regarding your use of the Program, for example to ask for feedback.
  15. Please note that our one-time purchase plans, such as Individual, do not include any end user support. You can, however, purchase additional support services by contacting us via www.viima.com/contact.
  16. Please note that while you can use the learnings and material of the Course with your current employer (if any), it is strictly forbidden to share your user details, user license, discount code, or access to Course material, with any other user. By using the Service, you accept that Viima has the right to charge you for such misuse according to the extent of the damages.

2. Use License

  1. Permission is granted to watch and temporarily download one copy of any downloadable materials on the School’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
  2. modify or copy the materials for purposes other than permitted here;
  3. use the materials for any commercial purpose, or for any public display (commercial or non-commercial) other than what is specifically permitted in these Terms;
  4. attempt to decompile or reverse engineer any software contained on the School’s web site;
  5. remove any copyright or other proprietary notations from the materials; or
  6. transfer the materials to another person or 'mirror' the materials on any other server.
  7. You are permitted to use, modify, and copy any and all of the aforementioned course materials available online, or via download, provided that you keep them confidential. If your current Employer has sponsored your participation on the Program, you can only use the aforementioned materials for the purposes of your current Employer. You are not permitted to take the materials and use them with another employer, customer, partner, or any other organization, nor are you allowed to use the material after the end of your current employment period, with the notable exception of the certificate for completing the course, which shall remain to be valid.
  8. Sharing these materials with aforementioned external parties, including but not limited to consultants and competitors of Viima, is always strictly forbidden, even if they were bound by a Non Disclosure Agreement.
  9. For Pro Plan customers, this license shall automatically terminate at the end of your subscription, unless renewed.
  10. Pro Plan customers are permitted to request an unlimited number of additional users (also referred to as "Student", "User") licenses to the School for the duration of their active subscription. Additional users are, by default, not entitled to 1-on-1 coaching, or peer mentoring. Each additional Student will also otherwise be bound by these same terms.
  11. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Company at any time with no notice. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession, or request said materials to be destroyed if they have been shared, whether in electronic or printed format.

3. Disclaimer

The materials on the School’s website are provided 'as is'. The School makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, the School does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site. In addition, while the School seeks to always be available for Users, it does not guarantee so, or provide any service level agreements. Any and all downtime will not entitle users to a discount or refund.



4. Limitations

In no event shall the School be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the School’s website, even if the School or an authorized person of the School has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.



5. Revisions and Errata

The materials appearing on the School’s website may include technical, typographical, or photographic errors. The School does not warrant that any of the materials on its web site are accurate, complete, or current. The School may make changes to the materials contained on its web site at any time without notice. The School does not, however, make any commitment to update the materials.



6. Links

The School has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by the School of the site. Use of any such linked website is at the user's own risk.



7. Site Terms of Use Modifications

The School may revise these Terms of Use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms of Use.



8. Guarantee

The Innovation System comes with our industry-leading full, 100% Innovation Guarantee. If you complete the course, all listed exercises, and show that you have applied everything taught on the course to the work of your company, and are still unable to make progress with innovation within 12 months from signing up for the School, we will refund 100% of your purchase, excluding potential taxes and transactional fees. For plans with a recurring subscription, this guarantee only applies for the first contract period. If you seek this refund, please contact [email protected] and provide freeform evidence for you having applied the program in practice and still being unable to make progress on innovation. This guarantee does not apply to our partners or affiliates (defined as an organization reselling or otherwise providing access to the course for members of their own audience).



9. Governing Law

Any claim relating to the School’s website shall be governed by the laws of the School Owner’s home jurisdiction, currently Espoo, Finland, without regard to its conflict of law provisions.